Q: What is the difference between the "Organized Crafter" line of products and the "Best Craft" line of products?

A: There are three main differences between the "OC" and the "BEST" line of products:

* The "OC" cabinets are made from a 5/8" thick thermofused melamine panels and the "BEST" cabinets are a 3/4" thick thermofused melamine panels.

* The "OC" cabinets are not as tall as the "BEST" cabinets.

* The "OC" cabinets are ONLY available in White.

Q: What are the cabinets made of?

A: The "Best" cabinets are made from durable 3/4" thick thermofused melamine. Cabinets come in either Maple, (color shown) Walnut, or White.

PLEASE NOTE: Dye lots may vary on cabinet colors.

Q: How sturdy are the cabinets?

A: The Mini-Stackables are designed to hold 200 pounds. This product comes with a 1-Year Warranty.

Q: What are the drawers made of?

A: The drawers are made of an injected polypropylene plastic making them very durable.

Q: How much weight can the drawers hold?

A: All three sizes of drawers can hold up to 8 pounds of weight, making them a great storage solution for heavy metal punches, glass seed beads and other crafting tools.

Q: Can the drawers be used outside of the cabinet?

A: Yes, you may use the drawers outside of the cabinets. They have a grooved bottom edge which will allow them to stack nicely; however, they will not slide the way they do when inserted into the one of the many cabinets.

Q: Will the drawers hold my 12" paper?

A: The dimensions of the inside of the drawers will allow you to hold paper up to a maximum size of 11 7/8" x 12 7/8" (30cm x 32.5cm). If your paper is larger than this, your paper's edges will curl slightly. The 1" drawer will hold up to approx. 50 sheets of paper, the 2" drawer will hold approx. 150 sheets of paper, and the 3.5" drawer will hold approx. 200 sheets of paper. The paper shelves have been designed primarily to hold your scrapbook papers, but be sure to insert them at an angle. Paper shelves have been created to be stationary. If you would like them to be able to slide you can purchase drawer rails to install instead of the metal dowels.

Q: Will the drawers pull completely out of the cabinet?

A:The drawers and rails have been created with a drawer stop which will prevent the drawer from sliding out. If you toggle the drawer left then right, it will completely come out. The left and right rails have two small nobs; one on top of the other that can be filed down to eliminate this resistance.

Q: Will my stamps fit into the 1" drawer?

A:The 1" drawers will fit any standard rubber mounted stamp and the 2" drawer will allow them to be double-stacked. If you have the Stampin' Up Stamps and would like to keep them in their packages, they will not fit into the 1" drawers.

To determine how many of your stamps will fit into the drawers, simply use a 12" x 12" paper and lay your stamps out on top. This will give you an idea of how many drawers to purchase.

Q: How big are the compartments in the inserts?

A:The 1" inserts have 30 spaces, which measure 1 7/8" wide by 2" long by 13/16" deep.

The 2" inserts have 15 spaces, which measure 1 3/4" wide by 3 5/8" long by 2" deep.

At this time there are no inserts for the 3.5" drawers; however, you can insert a 2" insert with a 1" insert on top.

Q: Does the Single Mini fit uner the desk?

A:Yes, this unit has been designed to roll under the desk for easy storage. As well, because the desk is finished nicely on the back, you may use it as an island and store 2 Single Minis under at the back facing out.

Q: Can I use these cabinets to store items other than craft supplies?

A:Yes, of course. These cabinets are great to organize and store all types of household items. For example:

* Lego,

* Barbies dolls and clothes,

* Children's toys,

* Baby clothes,

* Bathroom items,

* Paperwork,

* Fishing tackle,

* Nuts, bolts and screws,

* Jewelry,

* and so much more! Keep one in your bathroom, closets, laundry room, sewing room, craft room, play room, garage, workshop or shed!

Q: Do the cabinets come put together?

A: No. Once you receive your cabinet you will need to assemble it. The cabinets are assembled by using a cam bolt and locking system. All you will need is a #3 (large) Phillips head ("X") or slotted screwdriver to put your unit together.

Q: What is the best way to begin installing the drawers?

A: First you will want to decide on the order of the drawers for your unit. Then, start at the bottom of the cabinet. Place the very bottomdrawer directly onto the base of your cabinet. This bottom drawer does not require a rail. Once your bottom drawer is in place you can insert the drawer rails for your nedt drawer in the holes above the bottom drawer. Insert your next drawer onto these rails. Continue in this fashion until your cabinet is complete.

Q: I cannot fit a rail in the cabinet for the bottom drawer, what am I doing wrong?

A: Remember, the bottom drawer does not require a rail. You will place the bottom drawer directly on the bottom of the cabinet. If you would like a drawer stop for this bottom drawer, yu will need to cut the rails provided so you are left with just the side piece that has the drawer stop/nobs attached to it. Then glue these pieces to the sides of your cabinet at the bottom.

Q: I am having a hard time inserting the drawers due to the drawer stop. What do I do?

A: You are not doing anything wrong. Begin to insert your drawer onto the rail and then ggive it a hit with the palm of your hand; first on the one side then on the other side. This will push the drawer past the stop.

Q: What are the size of the slots in the PortaInk?

A:The dimensions without the Ink Pad inserts are 1" high x 3 7/8" wide x 4 1/2" deep.

The dimensions with the Ink Pad inserts are 1" high x 3 7/8" wide x 2 7/8" deep.

The Ink Pad inserts will create a false back to your slot allowing the smaller ink pads to stay to the front of your unit.

Q: Do I need the Ink Pad inserts for my PortaInk?

A: You only need the Ink Pad inserts if your ink pads are smaller in size. Below is a list of ink pads that will fit better with the inserts:

* Stamp It

* Archival

* VersaMark

* Brilliance

* VersaColor

* Sea Brights

* Picture Perfect

* Adirondack

* Crystal

* Stayzon

* Distress Ink by Ranger

* Ancient Page

* Ancient Page mini (2 per slot)

* Impress

* Darcies Ink It Up

* Ranger

* Palette

* Fabrico

* Dee Gruening Blending Box

* Smaller / older style ink pads from Stampin Up

* Smaller / older style Exclusive Inks from Close To My Heart

Please Note: The ColorBox (thick style) will not fit in the PortaInks.

You can always measure the ink pads you would like to store and then check the dimensions above to see if your ink pads need an insert or not.

Q: What are the size of the slots in the Marker Buddy?

A:The Marker Buddy slots are each 5/8" wide x 5/8" tall and 4 5/8" deep.

Q: How do I determine how many drawers to order?

A: Each cabinet has a specific amount of spaces to fill. Each drawer or shelf will take up to a certain amount of spaces in your cabinet. Use the guide below to determine how many of each size drawer will fit into your unit:

Single Mini - 19 spaces to fill

Double Mini - 38 spaces to fill

Triple Large Unit - 30 spaces to fill in each column. Total spaces = 90

Crafters Desk - 20 spaces per side to fill. Total spaces = 40

Hutch for Desk - 12 spaces per side to fill. Total spaces = 24

White Cube - 8 spaces to fill

Tuckaway - 10 spaces per side to fill. Total spaces = 20

1" Drawer - uses up 1 space in unit.

2" Drawer - uses up 2 spaces in unit.

3 1/2" Drawer - uses to 3 spaces in unit.

Paper Shelf - uses up 1 space in unit. * You will want to leave 1 space empty in your unit when ordering paper shelves. This will allow them to fit properly. For example, Single Mini with all paper shelves will hold 18, not 19!

Q: How do I choose the right combination for my storage needs?

A: The "BEST" craft organizer system has been designed to be modular so that you can select the combination that best suits your storage needs.

The 1" Drawers are great for rubber mounted stamps, projects on the go, small tools and punches, etc.

The 2" Drawers work well for larger tools and punches, storage boxes, etc.

The 3 1/2" Drawers can hold fat quilting quarters, tools that won't fit in the smaller drawer, yarn, books, etc.

The Paper Shelves are designed to hold approx. 50 sheets of cardstock. These are a stationary shelf, they do not slide like the drawers.

The 1" and 2" Inserts are a great addition to separate and organize smaller items like beads, findings, eyelets, brads, ribbon, charms, etc.

Q: Will I be charged extra for my order coming over the border?

A: No. BEST Craft Organizer has warehouses in both Canada and the United States. Your order will be shipped from the home warehouse.

Q: How will my order be shipped?

A: If you are in the US your order will be shipped by Fed-Ex ground. If you are located in Canada, your order will be shipped either by Fed-Ex ground or Purolator. We provide you with Tracking Numbers.

Q: How long will it take to receive my order?

A: Once you have placed your order it will usually take less than 24 hours for us to notify the warehouse of your order. BEST Craft Organizer may take 3-4 days to process and then an additional 2-8 business days in shipping. When you place your order you should expect to receive it within approx. 3 weeks. You will be notified by email of any back orders. Unfortunately Treasured Memories Canada is not usually aware of any back orders until the actual order is made. If you want to make sure stock is available, please contact Treasured Memories Canada.

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